Organizational Learning & Leadership

Rating Scales and Rater Biases: Why Performance Reviews So Often Go Wrong

Organization Learning Labs·Dec 24, 2025·10 min read
Rating Scales and Rater Biases: Why Performance Reviews So Often Go Wrong

Why performance reviews miss the mark: The hidden rater biases—halo effect, leniency, central tendency that distort ratings and undermine fairness.

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Why performance reviews miss the mark: The hidden rater biases—halo effect, leniency, central tendency that distort ratings and undermine fairness.

O

Organization Learning Labs

Research & Insights Division