Retail & Franchise
Commerce OS: Building End-to-End E-Commerce Capability Today
Organization Learning Labs·Jul 14, 2026·10 min read

Why treating e-commerce as an operating system, not a website, is the capability imperative CXOs must fund now. Research, roles, and a 2035 roadmap inside.
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Why treating e-commerce as an operating system, not a website, is the capability imperative CXOs must fund now. Research, roles, and a 2035 roadmap inside.
O
Organization Learning Labs
Research & Insights Division
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Research Details
IndustryRetail & Franchise
AuthorOrganization Learning Labs
PublishedJul 14, 2026


