Retail & Franchise

Commerce OS: Building End-to-End E-Commerce Capability Today

Organization Learning Labs·Jul 14, 2026·10 min read
Commerce OS: Building End-to-End E-Commerce Capability Today

Why treating e-commerce as an operating system, not a website, is the capability imperative CXOs must fund now. Research, roles, and a 2035 roadmap inside.

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Why treating e-commerce as an operating system, not a website, is the capability imperative CXOs must fund now. Research, roles, and a 2035 roadmap inside.

O

Organization Learning Labs

Research & Insights Division